Charles Quinn
CTO & Co-founder
Victoria Reed
Program Achievements Lead
Logan Williams
Production Manager
Victoria Duffy
Entertainment Coordinator
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What are the business hours for customer support?
Our customer support is available from Monday to Friday, 9 AM to 5 PM EST. You can reach us via email or phone during these hours for any inquiries or assistance.
How can I submit feedback or suggestions?
We value your feedback! You can submit your suggestions through our contact form on the website or send us an email directly. We review all feedback to improve our services and offerings.
What should I do if I encounter a technical issue?
If you experience any technical issues, please reach out to our support team immediately. Provide as much detail as possible about the problem, including screenshots if applicable, so we can assist you effectively.
Is there a way to track my inquiries?
Yes, once you submit an inquiry, you will receive a confirmation email with a tracking number. You can use this number to check the status of your inquiry at any time.
Can I contact you outside of business hours?
While our customer support team is only available during business hours, you can still send us an email or fill out the contact form. We will respond to your message as soon as possible on the next business day.
